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General conditions of sale

Presentation

Le boudoir LM son corps: This term designates the company SARL LM son corps with capital of 10,000F,  registered with the Nouméa RCS under number 1567114 Nouméa RCS, whose head office is located at 13 route du Vélodrome in Nouméa.

Payment choice

Payments within the institute are made by credit card, cash or checks.
Payment facilities may be granted for purchases of care packages.

Price

The Services are provided at the current rates appearing on the site;www.lmsoncorps.com
Prices are expressed in XPF. 
These prices are firm and cannot be revised during their period of validity, but the Service Provider reserves the right to modify the prices at any time.

Reservations

VALIDATION OF RESERVATIONS: following a reservation on site, by telephone or online, the customer receives a confirmation email summarizing the service(s) reserved, the date and time of the scheduled appointment, and the time allotted to the reservation(s). ) care). Without receipt of this email, the reservation is not confirmed. For scheduled appointments, the customer receives a reminder SMS the day before their appointment, if the telephone number is valid. Any order or reservation is linked to the unreserved acceptance of these general conditions of sale.The reservation constitutes acceptance of the latter.

As the schedule can be busy several weeks in advance, clients are invited to anticipate as much as possible so that LM son corps can respond to their appointment request. 

Cancellation of services

If you are unable to do so, we would like to thank you for being kind enough to cancel your treatment at the very least.24h in advance, by telephone or by e-mail at lmsoncorps@gmail.com 

Concerning cures, if your cancellation does not occur at least 24 hours before your appointment, we will be forced to deduct it from your subscription (except in medical cases).

Appointments not honored

When an appointment is not honored: In the case of a gift voucher, the voucher then becomes void. In the event of a treatment booked on a gift voucher and not honored or canceled more than 24 hours before, the value of the treatment will be automatically deducted from the value of the gift voucher.

Failure to show up for your appointment results in the loss of the gift voucher.

Late arrivals

In the event of a delay, we will be forced to shorten the duration of the treatment accordingly, so as not to penalize subsequent customers. The durations of our treatments are planned to guarantee you a result and a real moment of well-being. If you are late, so as not to make all the following clients late, your practitioner, as far as possible, will offer you another treatment of shorter duration that can meet your needs. your expectations.

No reimbursement or compensation may be required.

Refund and product return

A service provided or a gift voucher cannot under any circumstances be refunded. A product can be returned for exchange within 7 days after purchase with another product of the same or higher value if it has not been opened or used. If the product is used and opened, it will not be taken back under any circumstances.

Gift vouchers

Several solutions are offered to you to offer a treatment or an amount as a gift:

– You can buy an LM his body Gift Voucher of a value of your choice. Gift Vouchers are valid on all products and all treatments from the institute. Gift Vouchers are on sale online and on site and accepted as a means of payment. The person who receives the voucher can spend it at their convenience, in one or more installments, on treatments and/or products within a period of 6 current months from the date of purchase of the voucher. 

– You can also offer a Gift Voucher for a treatment that you have chosen. You will be able to choose the treatment(s) you wish to offer (the price of the services is not communicated on the card). The person receiving the voucher can also change to a different service than that offered if they wish. If the alternative treatment chosen is of a higher price, the Beneficiary will have to pay the difference to the LM his body Institute. The Beneficiary will not be reimbursed if he or she chooses an alternative treatment for an amount lower than that of the Gift Voucher. He can spend the remaining amount on products or for another service.



Gift vouchers are valid for 6 months from the date of purchase. Outside of this time limit, the voucher can no longer be used. In the event of an unforeseen event, you can postpone the reservation more than 48 hours in advance without the voucher being cancelled. In the event of an appointment not honored, the voucher becomes void. In the event of non-reservation within the institute during the validity of the voucher, the gift voucher cannot be reimbursed at all for any reason whatsoever. 

Gift vouchers are personal, non-exchangeable, non-refundable and valid for 6 months. After this period, we will not be able to provide the requested service or honor the subject of the gift voucher. If you are the recipient of a gift voucher, we invite you to schedule your appointment as early as possible so that LM son corps can respond to your request, as the schedule can be loaded several weeks in advance. 

Care time

To facilitate your organization, the reserved slot includes for each treatment the time for reception, getting set up, undressing at the start of the treatment and dressing and advice at the end of the treatment, without encroaching on the duration of the service. It is not necessary to arrive early. Plan to be available for a longer time slot than the time of the service itself. 

Outfits during treatment

Your practitioner will provide you with everything necessary for your comfort during the treatment. For body care, she will offer you disposable underwear. However, if you want to keep your personal clothes, choose comfortable and less fragile underwear.

Massage

Massages are wellness massages, non-therapeutic and non-medical. These body massages are carried out using different techniques by qualified practitioners.

Future mothers, special cases

In each treatment description, you will find the contraindications or the conditions of execution. We are at your disposal by telephone or email to provide you with information. If you are pregnant, please inform our staff as some of our treatments may not be recommended for you. If necessary, please bring medical authorization to the appointment. For future mothers, we offer adapted care.


Medical restrictions or other abnormal conditions must be communicated to the secretary/practitioner at the time of booking (via a comment on the booking form if made online). 

The rules of good manners within the boudoir LM your body

Faced with any ambiguous attitude, the Management and its staff reserve the right to ask you for full payment of your service, before its execution, to refuse to carry out or continue the services on any person having comments and actions ambiguous, disrespectful or of a sexual nature. The establishment will be obliged to invite the customer to leave the premises, but only after having made full payment for the service, whether it has been completed or not.

The LM body boudoir being a place of well-being and serenity, our pleasure lies in the success of your visit. But unshared pleasure is only half pleasure, so we thank you for respecting the rules of good manners in order to guarantee the tranquility of the place and the comfort of its customers. Savoring the timeless moments spent at the LM boudoir with your body can only be done in an attitude of calm and harmony. Please turn off your cell phones and keep your conversations quiet.

Respect for privacy

The information requested from the customer is necessary to process their reservation and will be recorded in the LM database. In the absence of information, LM will not be able to process the reservation. The information that the customer communicates to LM sa corps during their reservation is not transmitted to any third party. This information is considered by LM his body to be confidential. They are used only by internal services for processing the customer's order/reservation and to reinforce and personalize communication and the offer of services reserved for LM its corps customers.

Right of Withdrawal

Given the nature of the Services provided, orders placed by the Customer do not benefit from the right of withdrawal. The contract is therefore definitively concluded upon placing the order by the Customer according to the terms specified in these General Terms and Conditions.

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